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Frequently Asked Questions

How do I keep my loved one safe and independent?

Assistance can ensure you or your loved one remain safe and independent. First, we identify physical, emotional, and mental health needs. Next, we review your wishes, including advanced directives (if they exist), and begin in-depth conversations regarding current needs and wishes for the future. Available resources (support system) are also identified to support the plan (friends, family, community support). Last, we review and assess the finances needed to support the plan.

What is the right care?

Receiving the proper care at home or in a facility is very important. This is assessed during the assessment process, which ensures that all physical, emotional, and mental health needs are addressed to maintain safety and well-being.

What is the right setting?

Care provided in the right place or setting (e.g., home, assisted living facility, nursing home, daycare, and more) can improve health and wellness. This is determined after an assessment, including in-depth dialogue with the individual in need and their support system.

What services are the right services?

The services provided must meet the individual's needs. Here, we identify the many options (e.g., home care, private duty nursing, live-in care, memory care, and more). The services chosen will offer peace of mind for the individual in need and their loved ones.

How will I know when more or different services are needed?

Our services can be extended to provide ongoing assessments and plan updates.

What are the costs of care?

SeniorCare Seekers provides services at no cost to you. Costs incurred through the care chosen will vary and are highly individualized, often depending on the individual's needs, the number of resources the support system can provide, the services needed, and the setting of choice.

What does Medicare pay for?

Unfortunately, Medicare does not pay for long-term care (e.g., private duty nursing, live-in care, companions, and nursing homes). Medicare is a federal health insurance program for people 65 and older, certain younger people with disabilities, and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant). The primary purpose of Medicare Part A is to cover hospital admissions, skilled nursing facility admissions, short-term home care visits upon discharge from hospital admission, and Hospice care. Medicare Part B covers doctor visits, vaccines, and medical equipment such as walkers and wheelchairs. Medicare Part C is if you opt out of the traditional Medicare program and choose Medicare Advantage. This private insurance alternative bundles parts together, often with added benefits such as vision, hearing, and dental care. Medicare Part D covers outpatient medications (prescriptions) and has a coverage gap, sometimes referred to as the ‘donut hole,’ where you can pay a higher percentage of the cost of your medication until you reach a certain threshold.

What does Medicaid pay for?

Medicaid is a federal and state program that provides health care coverage to people who qualify financially and who often live below the poverty line. Each state's financial threshold is different. Medicaid does pay for long-term care (e.g., private duty nursing, live-in care, companions, and nursing homes).

What does dual eligibility mean?

If you are dually eligible, you meet your state’s requirements to receive Medicare and Medicaid. Most often, this means individuals who are over 65 and meet the financial threshold for Medicaid within their state.

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